Privacy Policy
Introduction
At Ashe, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our application. Please read this policy carefully to understand how we handle your personal data.
By accessing or using our services, you agree to the collection and use of your information as outlined in this Privacy Policy. If you disagree with any aspect of this policy, please refrain from using our services.
Information We Collect
We collect a variety of information to provide a personalized and efficient experience for our users. The types of information we collect include:
- Personal Information: This includes your name, email address, contact details, and any other personal details you provide during account creation or profile setup. We may also collect your login credentials (username and password), though these are securely encrypted.
- Device Information: We collect data about the device you use to access the app, including device type, operating system version, unique device identifiers, mobile carrier, and IP address. This information helps us improve compatibility and user experience.
- Usage Information: We track how you interact with the app, including the pages you visit, actions you take, app features you use, and the frequency of your interactions. This data helps us enhance app functionality, performance, and user engagement.
- Location Data: If you grant us permission, we may collect your geographical location to provide location-based features. You can disable location tracking at any time through your device settings.
How We Use Your Information
The information we collect is used for various purposes, primarily to improve your experience with our services:
- Account Management: To create and manage your account, authenticate your login, and ensure security. We use your personal information to keep your account secure and provide access to your profile.
- Improvement of Services: We use usage and device information to optimize app performance, fix bugs, and introduce new features. Your data helps us understand user preferences, so we can offer tailored recommendations and functionality.
- Communication: We may send you updates, promotional material, service announcements, and responses to your inquiries. You can opt-out of non-essential communications at any time through the app settings.
- Personalization: Based on your interactions and preferences, we may personalize the content and services you see, ensuring that the app is relevant to your needs.
- Legal and Compliance: In some cases, we may need to use your information to comply with legal obligations, resolve disputes, enforce agreements, or prevent illegal activities.
How We Protect Your Information
We are committed to safeguarding your personal information. We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction:
- Encryption: All sensitive data, including login credentials and personal details, are encrypted using industry-standard encryption protocols to ensure that your information remains secure during transmission.
- Secure Servers: Our app and website are hosted on secure servers that use firewalls and other protective measures to prevent unauthorized access.
- Regular Audits: We conduct regular security audits and vulnerability assessments to identify potential risks and address them promptly.
User Rights and Control
As a user, you have certain rights regarding your personal data. These rights allow you to manage your information and ensure that it is used according to your preferences:
- Access to Information: You have the right to request access to the personal data we hold about you. You can view, update, or correct any inaccuracies in your information through your account settings.
- Data Deletion: You can request the deletion of your personal data at any time. Please contact our support team, and we will process your request promptly, subject to any legal obligations we must comply with.
- Data Portability: You have the right to request a copy of your data in a structured, commonly used, and machine-readable format. We will provide your data upon request, where applicable.
- Restriction of Processing: Under certain circumstances, you may request that we restrict the processing of your data, such as when you dispute the accuracy of your data or when you object to our legitimate interests.
- Right to Withdraw Consent: If we process your data based on consent, you have the right to withdraw that consent at any time by adjusting your app settings or contacting us directly.
Sharing Your Information
We may share your personal data with third parties only under specific conditions:
- Service Providers: We work with trusted third-party service providers who assist in app functionality, such as payment processors, hosting services, and analytics platforms. These providers only process your data as necessary to perform their services.
- Legal Requirements: We may disclose your data if required by law, such as in response to a subpoena, court order, or similar legal process.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the new owners. We will notify you in advance of such a transfer, and you will have the opportunity to opt out if you wish.
Cookies and Tracking Technologies
Our app uses cookies and other tracking technologies to enhance your user experience and gather analytical data:
- Cookies: Cookies are small text files stored on your device that help us remember your preferences, keep you logged in, and analyze how you use our services. You can manage your cookie preferences through your browser settings.
- Analytics: We use analytics tools to track usage patterns and improve app performance. These tools collect non-personal information, such as which pages are visited and how long users spend in the app.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing services, resolving disputes, and complying with legal obligations. If you wish to have your data deleted, you may request it through the app or by contacting us directly.
International Data Transfers
Your personal data may be transferred to, and processed in, countries outside your region. These countries may have different data protection laws than your own. By using our app, you consent to the transfer of your data across borders.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal data, please contact us at: